You can place your order directly through our website by selecting your preferred products, adding them to your cart, and completing the checkout process using your preferred payment method.
Your order will be delivered to your registered address through our trusted delivery partners.
Yes, address changes can be made before the order is shipped. Please contact our support team at the earliest.
You will receive an order confirmation via SMS or email once your order is successfully placed.
Yes, orders can be cancelled before dispatch. Once shipped, cancellation may not be possible.
For any modifications, please reach out to our support team before the order is processed.
Currently, Cash on Delivery (COD) is temporarily unavailable. We will reintroduce this option in the future.
If your account has been debited despite a payment failure, the amount will typically be refunded to your bank account within 7 business days. For further assistance, please contact us at customercare@nativespecial.com
Delivery timelines: Tamil Nadu – 1–2 business days; other states – 3–4 business days; international orders – 5–7 business days.
Please contact our support team immediately with the relevant details. We will assist you with a replacement.
To request a refund, please contact us at customercare@nativespecial.com
. Once your request is approved, the refund will be initiated within 48 hours and credited to your account within 3–5 business days. For more details, please refer to our Refund & Return Policy.
